Ask Susie

  • Do you deliver?

    Yes, we deliver locally. Delivery fees vary depending upon distance from the bakery. Please call the bakery nearest you for a delivery quote.

  • How do I store my cupcakes overnight?

    Please wrap the entire box in plastic wrap and keep at room temperature (Do NOT refrigerate).

  • What does "frosting filled" mean?

    SusieCakes' signature is a small dollop of frosting in the center of the cupcake. The flavor is the same as the frosting on top.

  • Do you do custom cupcake or cake designs?

    Yes, we specialize in custom hand drawn designs. Design pricing varies greatly depending upon complexity and the cake artist's design time. Please email or call the bakery nearest you and ask to speak with a Celebration Specialist regarding a custom order. They will be happy to provide a quote.

  • Do you offer wedding tastings?

    Yes, please call the bakery nearest you and ask to speak to the Celebration Specialist for a personalized appointment.

  • Do you ship?

    We currently do not offer nationwide shipping. Please check back with us for shipping updates.

  • Are any of your products gluten-free?

    We have 3 items made without flour: our vanilla pudding, flourless peanut butter cookie, & flourless chocolate cupcake.

  • Are any of your products dairy-free?

    All of our baked goods contain some type of dairy product.

  • How long will my cupcakes last?

    Because we bake without preservatives, we suggest enjoying your cupcakes the day they are purchased or the following day (stored overnight at room temperature).

  • Do your products contain nuts?

    Some of our products contain peanuts, peanut butter, walnuts and/or pecans, and we do share baking equipment amongst all products.

  • Do you have any sugar-free products?

    At this time we do not have any sugar-free baked goods.

  • How far in advance should I order?

    We can usually guarantee an order if placed within 72 hours of pick-up. However, in order to fully guarantee you will receive the cake you wish, we accept orders up to 6 months in advance.

  • Do you have cupcake stands?

    We rent ($10/day) or sell ($45) our three-tiered cupcake stands, which display 24 regular sized cupcakes or 60 miniature cupcakes.

  • Do you do custom shaped cakes?

    Yes, SusieCakes can create 2-dimensional cut-out cakes in most any shapes. We also offer 3-dimensional Cupcake Cakes, Barbie Cakes, Gift Box cakes, and Baby Block cakes.
    Click here for custom cake images.

  • How many people do your cakes serve?
    • 6” round 6-12
    • 9” round 12-20
    • Quarter sheet 20-30
    • Half Sheet 30-60
    • Full sheet 60-100
    • 2-tiered stacked cake 20-30
    • 3-tiered stacked cake 70-85

 

Tell Susie

Have feedback about our products or service? Please contact Susie directly at:

susie@susiecakes.com